Almost half of motorists say touchscreen controls make driving more distracting, as safety specialists call for physical switches and buttons to return.

The ever-larger touchscreens now common in modern vehicles may be increasing driver distraction, according to nearly half of UK motorists.

A new survey found that 47% of UK drivers believe touchscreen dashboards are more distracting than traditional physical buttons.

The research, conducted by car insurance specialists at Quotezone, comes as vehicle safety authorities in several regions of the world express concern about touchscreen-based controls in cars.

Touchscreens are now a standard feature in modern vehicles, with research indicating that 97% of new cars launched since 2023 have included a central touchscreen.

Safety concerns over touchscreen controls

The issue is not only being raised by drivers.

Independent vehicle safety organisations globally have also questioned whether touchscreens are the safest way to operate key functions while on the move.

From the start of 2026, the European New Car Assessment Programme (Euro NCAP) began reducing the safety scores of cars that do not provide physical buttons or switches for indicators, hazard lights, horns, windscreen wipers and the SOS function.

Comparable concerns have also been voiced by ANCAP Safety, the independent vehicle safety assessment body for Australia and New Zealand. It has urged manufacturers to “bring back buttons” for important driver controls from 2026.

China is moving in the same direction, with new vehicles required to include physical buttons for essential functions from 1 July 2026.

Touchscreens can take your eyes off the road

The concerns highlighted by Quotezone’s survey are also backed by UK research examining how drivers interact with touchscreen controls.

The study found that drivers were significantly affected when trying to control a vehicle’s position and maintain a steady speed. They also looked away from the road for longer than recommended under guidance from the National Highway Traffic Safety Administration (NHTSA).

Drivers’ reaction times to hazards also worsened when selecting music through in-car systems. The effect on reaction times was found to be worse than texting while driving.

Some vehicles already block drivers from using certain touchscreen functions, including texting, while the car is in motion.

There also appears to be public support for broader restrictions. More than half ( 53%) of motorists surveyed said they would support limits on functions such as built-in music players and satellite navigation systems.

Could touchscreen technology affect insurance?

The possibility that touchscreen technology could distract drivers is also becoming a growing concern for insurers.

Anything that raises the likelihood of a crash could eventually influence insurance claims and premiums.

Greg Wilson, car insurance expert and CEO at Quotezone, said: “Using a mobile phone while driving is rightly banned due to the distraction it causes, but our survey shows that modern car touchscreens are becoming increasingly distracting for motorists.

“Drivers are now expected to adjust essential settings with a swipe or touch through menus and screens rather than simple buttons, which can take people’s attention away from the road for longer than many realise.

“Touchscreens are predicted to increase in size in the next few years, but with safety concerns gaining momentum around the world, it’s time to review this innovation and make sure safety is the top priority.

“Distraction is one of the main contributing factors to collisions on our roads, drivers need to be wary and make sure they don’t let anything inside or outside the car distract their attention.”

Survey details

Quotezone’s findings are based on a randomised survey of 1,000 respondents across the UK during March 2026, representing a margin of error of approximately 5% at a 95% confidence level.